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HELP ME

CUSTOMER CARE

Our small yet dedicated and hard working team are English, Dutch, French and Spanish speaking. It's always the same crew behind the scenes, Allison, Bieke, Kelly and Niels. We are available during normal office hours Monday through Friday from 9am until 5pm. However, we are also all constantly mutitasking and therefore might be working in the warehouse, managing stock, helping a customer in the showroom, or out for an appointment with suppliers when you try to contact us.

E hello@thefabricsales.com
T Belgium +32 16 600 777

So please, although answering your enquiries remains one of our highest priorities, we are sometimes outnumbered by the amount of requests and cannot respond immediately. We ask that you be patient and allow us  2-3 working days for us to answer your questions.

However, in case of a life threatening fashion emergency which needs superhuman action, feel free to insist, and we will do our absolute best to get back to you as soon as we possibly can. If you decide to leave a message on our answering machine, give us at least your name and number or we can't get back to you. 

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